Surbiton Health Centre is still waiting for its urgent care facility designed to take the pressure off Kingston Hospital’s accident and emergency department.

Residents complained about the lack of treatment available for minor injuries at the £9m centre, during the Kingston Clinical Commissioning Group’s April patient forum last week.

One patient said: “In the Surbiton or Chessington area if there is anyone who requires minor remedies you have either got to go to Roehampton or Teddington.

“I was amazed to find that Surbiton Health Centre was set up without any urgent care facilities.”

In the business case for the development, it was stated that: “The new facilities have been designed to operate 12 hours a day, seven days a week commencing with extended primary care and urgent care services.”

Residents voted these facilities as a top priority for the new centre, a survey revealed in the business case.

A spokeswoman for the health centre said: “We are currently looking at the various models of urgent care services that could be made available at the Surbiton Health centre, with a view to them being added at a later date.”

Councillor Julie Pickering, shadow member for healthy living and adult services, said: “All of those little bits have got to go in. You do not set up somewhere new with all those services still not moved in.

“When you open a Marks and Spencer you do not just open ladies’ wear and food.”

There are currently three empty consulting rooms on the first floor.

A spokeswoman for the centre said the team was still deciding how to put this to best use for patients.