A small supported living service in Epsom Downs has been rated ‘outstanding’ by the Care Quality Commission in the latest report.

Sherbrooke, in Croydon Lane, houses four people who have either a learning disability, autistic spectrum disorder and mental health support needs.

The service, run by Caprani Care, was praised for the ‘positive feedback’ it had from family members, who praised it for ‘treating each service user as an individual’, adding ‘there is no one size fits all’.

Ruth Kelly, co-owner and manager alongside her husband, Tony, said: “Our team has worked extremely hard with our service users and their families to provide support that enhances the service users lives and promotes independence, in a safe and caring environment.

“We hold a clear vision for the service based on dignity and respect, reflective learning, working together and a commitment to quality care and support.

“We look forward to developing our service and supporting our service users in the future. We would like to thank all of our staff team for their continued hard work, commitment to learning and quality care.”

The report, from December 15, 2017, added that the compassion and vision of the service led to ‘people taking back control of their lives, either from being institutionalised for their whole lives, or overcoming obstacles due to their disabilities’.

One relative said: “Our family wish all supported living was managed to Caprani Care standards.”

Another said: “It seems that a small well-run provider like Caprani is very much the standard all providers should strive for.”