London Borough of Richmond upon Thames Report of Local Government and Social Care Ombudsman

The Local Government and Social Care Ombudsman has issued a report following its investigation of complaints against London Borough of Richmond upon Thames. The complaints were about Education & Children's Services matters. The Ombudsman found that there had been fault on the part of the Council, and this had caused injustice to the complainants. London Borough of Richmond upon Thames has agreed to take action which the Ombudsman regards as providing a satisfactory remedy for the complaint.

The Council must now consider the report and tell the Ombudsman within three months (or such longer period as the Ombudsman may agree) what it proposes to do.

Copies of the report will be available for public inspection during normal office hours from 9 a.m. to 5 p.m. in the Civic Centre, 44 York Street, Twickenham, TW1 3BZ and also in Achieving for Children's offices at 42 York Street, Twickenham, TW1 3BW for three weeks starting on 14 January 2020. Anyone is entitled to take copies of the report or extracts from it. Copies will be supplied free of charge._