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Job satisfaction at Kingston Council is at 10-year low

Job satisfaction at Kingston Council is at a 10-year low with workers saying there are not enough people to perform their roles properly.

The anonymous staff survey was conducted by Kingston University with two thirds of staff responding.

The numbers reporting overall job satisfaction dropped to 53 per cent, the lowest recorded figure since 2001.

Housing was the worst department where just 39 per cent said they were satisfied with their jobs.

More than a third of staff report stress at work, and half say there are not enough workers to do the job.

Only nine per cent said they were confident they would be listened to about change.

Carl Scully, of public service union Unison’s Kingston Council branch, said: “These are difficult times and we are dealing with it but morale is low within the council.”

A Kingston Council spokesman said: “Like all public service providers Kingston Council has undergone considerable organisational change in recent years.

“It is clear that people remain committed to the services they provide and satisfaction with working relationships remains very high. “Kingston Council is committed to listen to what staff say, whatever the economic environment, and taking positive actions to address any concerns that may be raised.”

Last month the Surrey Comet reported that 97 staff members took the equivalent of 1,481 days off work due to stress last year during a period when 65 staff were made redundant.

Comments(3)

Foo Bear says...
10:55pm Sat 5 Nov 11

Aye, I could image that they would be upset if they are now having to do an honest days work like everyone else.

Beverly RA says...
4:12pm Sun 6 Nov 11

Most do an honest days work, like the rest of the country.
But 1.481 days lost through sickness ? It time that all staff records are checked and those who milk the system (not the genuine Sick ) whittled out, and made to see a Private Doctor. or side lined for promotion.

Nelson84 says...
11:16pm Mon 7 Nov 11

Is it any wonder that job satisfaction is so low when the councils idea of 'cost cutting' is to give a very senior manager thousands in extra pay (and increased pension) for a new job which they never even had to apply for?

And that's the head of personnel, now there's real leadership for you!

Meanwhile, the staff who actually know the area and help the public are made redundant to be replaced with call centres.

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