If you just started a business, one of the things you need to facilitate is a functional phone number.

Communication is necessary to earn your business the image that it is concerned about the needs of customers. However, while choosing a phone number, you should realise that you cannot get the same results with any number.

For better results, you should get an 0800 help number. Here are the reasons.

Make your business less regional

Offering a 0800 help number removes the regional identifier. This is important because some people will not proceed to call once they discover the number provided has a regional identifier that does not point to their own region.

A business could end up losing a lot of customers if their phone number is not structured to serve people from all regions.

If you target different regions, the best solution would be to go for a 0800 help number.

Freephone numbers like 0800 are suitable when you want to target a wide area without raising the suspicion your business is not locally established.

Gives impression your business is established

There is also the benefit where many people will perceive your business as an established player. This is a psychological hack you could use in marketing to convert more people, and the reason is that for a long period of time, 0800 numbers have been associated with big brands and this has stuck in the minds of many people.

You don’t want people to know your business is a small venture run by two individuals as this could impact conversions negatively.

An 0800 number obfuscates the reality about the size of your business and elevates its image so people will get to trust your offers more easily.

Easy to relocate and expand

A time may come when you will need to relocate your business, maybe due to market forces or for reasons related to regulation.

When you relocate, you don’t want to lose your clientele from other locations not affected by the relocation, so you can easily retain the 0800 help number without affecting how customers access support.

It’s even more important when you open a new branch and seek to explore new markets. A normal “landline” may not be a good solution when such changes happen and you might feel the pain of having to lose your clients.

An 0800 number serves as a virtual number and can be accessed regardless of where your business operates from.

A bit memorable

A long string of numbers may not stick in the minds of your customers, and that means whenever they need to call for help, they will be forced to log on to your site to get the correct digits.

When your business switches to an 0800 help number, your customers will not be exposed to that inconvenience because it reduces the long string of numbers to a short memorable version. It makes it easy for customers to get in touch with your business.

It helps you to work remotely

If your business involves a lot of traveling, you can also exploit the benefits of freephone numbers that allow you to have call forwarding to other mobiles and landlines.

Your customers will have no idea you are answering their calls from a remote location.

An 0800 will free you up and allow you to receive calls from any location, and it does not inform your colleagues and customers about it.

Encourage customers to call

Considering 0800 numbers don’t cost callers anything, you will receive more calls from your customers because they are encouraged by the fact they will not be charged.

Calling from a landline would be different and they will definitely incur some fees. You will be able to resolve problems faster and your customers will enjoy the benefit of working with an efficient support system.

With every business fighting to win the top spot and convert more customers, it is advisable to implement measures that would help to give your business and advantage in competition. One of the things you could do is streamline communication. An 0800 help number will help to offer your customers an easy way to reach the business, free of charge.

You can find out more about how to get an 0800 number by contacting Number Supermarket today. By providing virtual telephone numbers to businesses of all shapes and sizes, they help keep business communications running efficiently. Call today on 0330 332 0400 to talk to a member of the Number Supermarket team.