Man discovers his Domino's pizza is covered in mould - after eating a slice

Revolting: Mr Hewett's pizza was covered in green mould

Revolting: Mr Hewett's pizza was covered in green mould

First published in News
Last updated
Surrey Comet: Photograph of the Author by , Senior reporter

A father-of-two was horrified to discover the bottom of his takeaway pizza was covered in green mould - after eating almost a whole slice.

Matt Hewett, 41, bought a Deluxe pizza from Domino's in Tolworth Broadway, and had planned to share it with his son Finlay, five.

But as he raised the crust of the first slice to dip it in barbecue sauce, he spotted a speck of green on the base.

Surrey Comet:

The entire pizza was covered in mould

Turning over the rest of the pizza he found it completely covered in the mould.

Mr Hewett, of Chessington, said: "It's just revolting. I couldn't quite believe what I was seeing. It was just coated in green mould.

"My son was in the bath, thankfully, because he was going to have some too.

"I immediately phoned the branch back in Tolworth. I said, 'You've just delivered me a pizza covered in mould.'"

Mr Hewett described the customer service he received after his purchase last Tuesday evening as "abysmal" and "dismissive".

Surrey Comet:

Matt Hewett - now armed with mould remover

He said he got a more satisfactory response by posting these photos on the company's Twitter and Facebook pages, and was eventually refunded the cost of the pizza.

He added he suffered stomach cramps the day after eating the mouldy pizza.

A Domino's spokeswoman said: "Food quality is of upmost priority and we are working with the franchisee of the Tolworth store to conduct a full and thorough investigation.

"This complaint appears to be an isolated one from a store that usually has very good food hygiene scores."

Mr Hewett said he was surprised to learn the branch was given a five-star food hygiene rating on the Food Standards Agency website in June.

He added: "Still, no one has told me how I've eaten mould. They must know. They don't need an investigation."

Comments (6)

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7:47am Tue 29 Jul 14

ChessyLocalLad says...

This news article contradicts itself. First of all its says he "was horrified to discover the bottom of his takeaway pizza was covered in green mould - after eating almost a whole slice" but then says "But as he raised the crust of the first slice to dip it in barbecue sauce, he spotted a speck of green on the base"
This news article contradicts itself. First of all its says he "was horrified to discover the bottom of his takeaway pizza was covered in green mould - after eating almost a whole slice" but then says "But as he raised the crust of the first slice to dip it in barbecue sauce, he spotted a speck of green on the base" ChessyLocalLad
  • Score: 8

12:06pm Tue 29 Jul 14

321200 says...

This doesn't surprise me.
Domonios pizzas are awful! And the staff aren't much better
This doesn't surprise me. Domonios pizzas are awful! And the staff aren't much better 321200
  • Score: 20

12:55pm Tue 29 Jul 14

Angela M says...

ChessyLocalLad wrote:
This news article contradicts itself. First of all its says he "was horrified to discover the bottom of his takeaway pizza was covered in green mould - after eating almost a whole slice" but then says "But as he raised the crust of the first slice to dip it in barbecue sauce, he spotted a speck of green on the base"
There is no contradiction at all. I would assume that he ate most of the slice before dipping the leftover crust in the sauce. Many people do this - in fact I don't know anyone who eats their pizza crust first!
[quote][p][bold]ChessyLocalLad[/bold] wrote: This news article contradicts itself. First of all its says he "was horrified to discover the bottom of his takeaway pizza was covered in green mould - after eating almost a whole slice" but then says "But as he raised the crust of the first slice to dip it in barbecue sauce, he spotted a speck of green on the base"[/p][/quote]There is no contradiction at all. I would assume that he ate most of the slice before dipping the leftover crust in the sauce. Many people do this - in fact I don't know anyone who eats their pizza crust first! Angela M
  • Score: 12

1:02pm Tue 29 Jul 14

TheParkie says...

Curious isn't it? We rate blue cheeses e.g. Stilton but the same mould on bread brings us out in spots. But the pizza outfit should know better - clearly they're using pre-prepared pizzas because anyone preparing a pizza in-store would have put the topping on the mouldy side...
Curious isn't it? We rate blue cheeses e.g. Stilton but the same mould on bread brings us out in spots. But the pizza outfit should know better - clearly they're using pre-prepared pizzas because anyone preparing a pizza in-store would have put the topping on the mouldy side... TheParkie
  • Score: -1

3:56pm Tue 29 Jul 14

kingstonpaul says...

Given that Dominos has contributed more than most to the obesity epidemic, anything that deters people from buying their fatty, processed garbage is welcome.
Make your own pizza - easy, quick and best of all, only 400 calories instead of 1500 in a Dominos.
Given that Dominos has contributed more than most to the obesity epidemic, anything that deters people from buying their fatty, processed garbage is welcome. Make your own pizza - easy, quick and best of all, only 400 calories instead of 1500 in a Dominos. kingstonpaul
  • Score: 2

8:34am Fri 1 Aug 14

NickyNurse says...

Angela M wrote:
ChessyLocalLad wrote:
This news article contradicts itself. First of all its says he "was horrified to discover the bottom of his takeaway pizza was covered in green mould - after eating almost a whole slice" but then says "But as he raised the crust of the first slice to dip it in barbecue sauce, he spotted a speck of green on the base"
There is no contradiction at all. I would assume that he ate most of the slice before dipping the leftover crust in the sauce. Many people do this - in fact I don't know anyone who eats their pizza crust first!
Read it correctly and it is quite clear what is saying. As he raised the crust to dip ! Obviously he had eaten the slice and then noticed mould whist going to eat the crust on dipping. Do you eat crust first maybe
Not contradiction in editing just reader not reading correctly!
[quote][p][bold]Angela M[/bold] wrote: [quote][p][bold]ChessyLocalLad[/bold] wrote: This news article contradicts itself. First of all its says he "was horrified to discover the bottom of his takeaway pizza was covered in green mould - after eating almost a whole slice" but then says "But as he raised the crust of the first slice to dip it in barbecue sauce, he spotted a speck of green on the base"[/p][/quote]There is no contradiction at all. I would assume that he ate most of the slice before dipping the leftover crust in the sauce. Many people do this - in fact I don't know anyone who eats their pizza crust first![/p][/quote]Read it correctly and it is quite clear what is saying. As he raised the crust to dip ! Obviously he had eaten the slice and then noticed mould whist going to eat the crust on dipping. Do you eat crust first maybe Not contradiction in editing just reader not reading correctly! NickyNurse
  • Score: 0

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