People with dementia in the borough could benefit from extra support following the launch of the Dementia Action Alliance’s Kingston branch.
The group aims to persuade businesses and others to sign up to its action plan and promise to provide “basic customer service flexibility”.
Lynn James, Alzheimer’s Society service manager for Kingston and Richmond, said: “What we’re trying to promote is that it’s possible for people to live well with dementia.
“Their experience is often influenced by external factors.
“People in the early stages of dementia do have insight. They will withdraw. It happens through fear, embarrassment and confusion.”
Examples of helpful changes include supermarkets introducing checkout lanes with ‘no rush’ rules, she said.
The group will have its official launch in May.
- 'Diabolical' traffic-calming scheme in Surbiton has made £500k in fines in just one week
- CQC rates St George’s Mental Health NHS Trust as 'good' after finding improvements following safety breaches
- Get fit with these 11 exercise classes to try out this winter - for FREE
- Children's wards at Kingston Hospital decorated with sealife and oceans as part of £10k refurb
- Smoking mums-to-be: Figures reveal where in the capital most mums smoke during pregnancy