GPs have been handed a report into the performance of health services in the borough, including at Kingston Hospital and NHS 111 provider Harmoni.
Performance at Harmoni, which came under fire last year over missed call targets and staffing issues, has improved, Kingston clinical commissioning group’s (CCG) integrated governance report showed.
However, the service is still missing targets for transferring callers to doctors, and calling back within 10 minutes if necessary.
The most recent report also lists 57 “serious incidents” logged at Kingston Hospital, Your Healthcare, and South West London and St George’s mental health trust between April and September last year.
They included bed sores, two babies unexpectedly admitted to intensive care, plus several unexpected deaths and four suicides.
In October the CCG beat its targets for preventing MRSA and C-difficile infections, but is failing its yearly targets.
It has recorded three MRSA cases, and 21 of C-difficile, against targets of zero and 15 respectively.
Of the 21 C-difficile cases, 18 were recorded at Kingston Hospital.
The report will be presented at a meeting of the CCG’s governing body at the Guildhall tomorrow at 1pm.
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